The Senior Service Delivery Manager (SDM) not only performs the functions of the SDM but also oversees the key responsibilities of a team of SDM’s. This position is a managerial role that requires you to achieve a high level of client satisfaction within your assigned territories through the effective management of your SDM team.
The Service Delivery Manager (SDM) oversees a number of key functions from the various departments that enable the delivery of a quality service to the clients of Munsoft. The SDM is required to establish and manage expectations within the business and encourage the delivery arm of the company to achieve those expectations to a high standard.
Munsoft is the leading provider of financial software and services within Southern Africa and we’re currently looking to expand our team of developers. If you meet any of the following criteria, have a passion for developing solutions that drive business value and want to be a part of a dedicated, winning team then please send us your CV so we can explore your new career possibilities.