Munsoft Matters: The Impact of loadshedding

Dear Client,
 
I am writing to you today to discuss the impact of power cuts on the Municipality's backups.
As you know, power cuts are a common occurrence in our country, and they can have significant consequences on our ability to back up critical data. When a power cut occurs, our backup systems can be interrupted, which can lead to data loss or corruption. If a backup is not completed before a power cut occurs, we may lose hours or even days of data, which can be detrimental to our operations and reputation. Furthermore, if a power cut occurs while data is being backed up, the backup can be incomplete, leading to data loss or corruption. This can result in critical data being unavailable or unusable when needed, which can have significant consequences for our business operations.
 
To mitigate the impact of power cuts on our backups, we recommend the following:

  1. Install an Uninterruptible Power Supply (UPS) for backup systems to ensure that they remain operational during power cuts.
  2. Ensure that backup systems are regularly tested to verify that they are working correctly and that backups are being completed successfully.
  3. Speak to your Key Account Manager or myself about what solutions Munsoft can offer in this regard.
 
It is essential that we take steps to mitigate the impact of power cuts on our backups to ensure that we can continue to operate effectively and protect our critical data. Munsoft shall not be held liable for any service interruptions or outages caused by power outages that are beyond the control of Munsoft, including but not limited to power failures, power surges, or Loadshedding. As Munsoft we shall make reasonable efforts to minimize the impact of any power outages on the delivery of IT services, but shall not be required to provide any compensation or remedial action for any service interruptions resulting from such outages.
 
If you have any questions or concerns, please do not hesitate to contact me.
 
Thank you for your attention to this matter.
Best regards,
 
 
 
Pakamisa Mpuzi
ICT Manager
Cell: +27 83 261 0662 | Tel: 011 215 8000

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